Shipping & Returns

Made to Order

All Dumb® products and apparel are made to order which means that your item is unique and doesn't exist until you buy it. This allows us to consistently create new and exciting gear for our customers but also means that sometimes it can take a little longer for us to get your purchase to you.

Shipping Costs & Delivery Times

Destination Under £15.00 Over £15.00 Delivery Time
UK FREE £2.50 5 - 7 days
Europe £2.50 £5.00 7-10 days
North America £2.50 £5.00 7-10 days
Rest of World £2.50 £7.00 10-14 days


Taxes and Import Duties

Shipping items internationally can be a costly exercise as you need to remember that on top of the shipping charges you will likely have to pay import fees to your country's customs and possibly also local tax. These vary depending on the country but the additional cost can be significant so please be sure to look into this before ordering.

Returns

If for any reason whatsoever you don't like your Dumb® stuff then we will offer an exchange or full refund whichever you prefer. As long as you return the item to us in the state you received it we will process your refund no questions asked. The only exception to this rule is if the item has been personalised with Dumb® ID. In this case we can only offer a return if the item is faulty or damaged.

Click here to Submit a Return

If you have any questions on anything here don't hesitate to contact us.